We have a variety of services that we can deploy to help you achieve your goals. If you don't recognise what you're looking for here, ask us.
We support leaders throughout their careers as they travel from first time supervisor to corporate executive
We find there are three pivotal times when working with leaders
always benefits the person and the organisation. These
In addition to these pivotal times, we also help organisations
with ongoing capability and performance development for their
We offer our clients this service in a range of ways, including individual or team coaching, training and development programs aimed at strategic or operational leadership levels, and on the job development as we do situational analysis with leaders and their teams.
We help teams find new ways to improve their performance and engage their customers
Organisations are people making decisions about what they
do. Investing in systems and technology is the easy part
of improving organisational performance. Getting the most
from people, their thinking, commitment and actions, is the
ongoing investment of a high performing organisation.
There are several ways we approach team development, depending on the needs of the teams, the available opportunities and the organisation's priorities. These are:
Depending on the situation, we have a range of resources and
profiling tools that we can draw on to help the team formalise
and deepen its understanding of itself. These help team
members build and use common concepts and language to address
current and future issues.
With our help people take responsibility for
creating solutions rather that waiting helplessly for
the organisation to fix it
Peer development differs from leadership and team
development. The focus of peer development is to increase
the capacity of people in your organisation for sharing their
skills, knowledge and experience to increase the capability of
There are three main approaches we start with.
The peer leadership role is important in other contexts as well
and also features highly in our change management processes.
Our work helps organisations undergo major change with
high participation and support by the people affected
The evidence is clear that the business benefits from projects
correlate with the effectiveness of change management rather
than project management. Good project management is
important but it is change management the determines whether
people will get on board with the change the project
creates. Their support is important if people are to
accept the change and work to maximise its benefits.
We help people with change in many areas. The three most common are:
We bring a range of methods to help organisations through
change, including training, coaching, project support and
We help teams and organisations to identify and
focus on the next important steps they need to take for
Business planning takes place at two levels. The most
frequent is the business plan for teams and organisation.
The less frequent is the strategic plan to guide organisations
into the future. We bring experience, processes and
resources to help you with both.
Most of the time the priorities and activities of a team or organisation are 95% the same from one year to the next. What matters is finding the 5% that will make a difference.
In all cases we help people understand their business from the
customer's point of view. At the end of the day it is the
customer who decides whether you remain in business.
design processes that help clients discover
critical insights into what makes them successful with
Everyday in an organisation is an opportunity to learn but some
events, projects or incidents provide unique opportunities for
organisations to accelerate their learning. Our processes
can aggregate the experiences and insights to make it easier for
teams and organisations to find and implement improvements